# HeySara Review (2026) — Mystery-Shopped 75.25/100

Currently #2 of 4 fully scored in Verdict SG's live, in-progress ranking. Mystery-shopped 17 August 2026.

**Quoted:** S$1,097/yr (Digital, ACRA fee incl.) or S$1,398/yr (Plus) · **First reply:** Same business day · **Rep:** Eileen Chua, Client Acquisition & Servicing Manager, +65 8804 5493 · **Office:** 152 Beach Road #23-01 Gateway East S189721 (UEN 201939239M)

## Verdict

Eileen Chua replied same day with two clear package options and confirmed no extra fee for the overseas co-founder's KYC — but did not fully explain the resident-director mechanism. Strongest reachability of any firm scored so far: confirmed SG phone line and physical office.

## Score breakdown (75.25/100)

| Criterion | Weight | Score |
|---|---|---|
| Communication & Responsiveness | 40% | 17/20 |
| Transparency | 15% | 15/20 |
| Expertise | 15% | 13/20 |
| Value | 15% | 10/20 |
| Service | 15% | 17/20 |

## What we liked
- Same-business-day reply with clear package options
- Confirmed no extra fee for overseas co-founder's KYC
- Direct SG phone line and real, visitable office

## Where it could improve
- Didn't explain the resident-director requirement/mechanism
- Two clarifying questions needed before a package was finalised

---
Full ranking: [/best-incorporation-services-singapore.html](https://verdictsg-4ay.pages.dev/best-incorporation-services-singapore.html)