HeySara review
✓ Mystery-shopped Currently #2 of 4 fully scored Live, in-progress ranking
HeySara currently leads Verdict SG's live, in-progress 2026 assessment of Singapore incorporation firms, scoring 75.25/100. It combined a same-day reply with a confirmed, callable Singapore office, though its consultation left some resident-director mechanics unexplained.
- Service shopped
- Company incorporation + corporate secretarial services
- Quoted price
- S$1,097/yr (HeySara Digital, ACRA fee included) or S$1,398/yr (Plus, adds dedicated relationship manager)
- Corp-sec year 1
- S$399–S$658 (tiered renewal)
- First reply
- Same business day (sent ~12:22, reply timestamped 2:06pm)
- Rep & contact
- Eileen Chua, Client Acquisition & Servicing Manager — +65 8804 5493 (Office Hours)
- Office
- 152 Beach Road, #23-01 Gateway East, S189721 (UEN 201939239M)
- Rep based in Singapore?
- Yes
- Local SG phone given?
- Yes
- In-person meeting?
- Yes — physical office
Our verdict
Eileen Chua replied the same business day with two clear package options: HeySara Digital at S$1,097/yr with the ACRA fee included, or Plus at S$1,398/yr which adds a dedicated relationship manager. On the planted question about an overseas co-founder, the reply confirmed "no additional fee is required... we'll just need to complete the usual KYC checks" — a correct and reassuring answer, but it did not walk through the resident-director requirement or how it's satisfied the way a stronger reply would. Two clarifying questions (business type, co-founder nationality) were asked before a package was finalised, which is reasonable practice but means this wasn't a fully closed quote in one exchange. Where HeySara pulled ahead was reachability: the signature confirmed a direct Singapore line available during office hours and a real physical office at Gateway East, giving it the strongest Communication & Responsiveness score (weighted 40% of the total) among the firms scored so far.
Score breakdown (weighted)
Weighted TOTAL = (17 × 2) + (15 + 13 + 10 + 17) × 0.75 = 34 + 41.25 = 75.25/100.
What we liked
- Same-business-day reply with two clearly laid-out package options.
- Confirmed no extra fee for the overseas co-founder's KYC step.
- Direct Singapore phone line (+65 8804 5493) and a real, visitable office in the signature block.
- Named, contactable rep (Eileen Chua, Client Acquisition & Servicing Manager).
Where it could improve
- Did not explicitly explain the resident-director requirement or how HeySara's process satisfies it, unlike the strongest replies we've seen in this round.
- Asked two clarifying questions before quoting, so this wasn't a fully closed quote in a single reply.
- At S$1,097–S$1,398/yr, it's a recurring annual fee rather than a one-off incorporation charge, which affects how it compares on Value against firms quoting a one-off setup price.
How HeySara compares
HeySara currently sits second of the four firms fully scored, behind VIVOS (78.25/100) and ahead of 3E Accounting (72.75/100) and Osome (72.25/100) in the live standings, driven mainly by its confirmed local reachability. See the full incorporation ranking for the current, in-progress standings across all 13 firms shopped.
This review is part of a live, in-progress ranking, last updated 18 August 2026. Scores may be revised as more firms are shopped or as additional evidence is reviewed.