VIVOS review
✓ Mystery-shopped Live, in-progress ranking
VIVOS scored 78.25/100 on our weighted rubric in this round — currently #1 of 4 fully scored.
- Service shopped
- Company incorporation + corporate secretarial services
- Quoted price
- S$900 incorporation — explicitly "not inclusive of ACRA fees"
- Corp-sec year 1
- S$1,000, incl. AGM + Annual Returns filing
- First reply
- 13:43, 20 minutes after the enquiry was sent (12:24)
- Rep & contact
- Dawn Lee, Business Development — ray.tay@vivos.com.sg
- Rep based in Singapore?
- Yes
- Local SG phone given?
- Yes
- In-person meeting?
- Yes — physical office; a call was also offered within 30 minutes
Our verdict
VIVOS replied fastest of any firm shopped in this round — 20 minutes after the enquiry was sent — from Dawn Lee, Business Development, who offered a call within 30 minutes of replying. The quote was S$900 for incorporation, explicitly stated as "not inclusive of ACRA fees," plus S$1,000 for first-year corporate secretarial services including AGM and Annual Returns filing, with a one-working-day turnaround once documents are signed. On the planted question about the overseas co-founder, the reply said "nothing out of the ordinary is required... verify ID via video call" — this did not mention Singapore's resident-director requirement or the nominee-director option, which is the standard, material point other firms in this round raised at this stage. That gap is reflected in a lower Expertise score than the speed and reachability of the reply would otherwise suggest. The offered call was not taken as part of this automated mystery-shop pass — voice calls were not conducted in this round — so the Expertise score here is provisional and could be revised upward or downward once a full consultation call is completed.
Score breakdown (weighted)
Weighted TOTAL = (20 × 2) + (15 + 10 + 8 + 18) × 0.75 = 40 + 38.25 = 78.25/100.
What we liked
- Fastest reply of any firm shopped in this round (20 minutes).
- Named, contactable rep who proactively offered a call within 30 minutes.
- Confirmed Singapore-based, with a local phone number and physical office.
Where it could improve
- Did not raise Singapore's resident-director requirement or nominee-director option when asked about the overseas co-founder — a material point other firms proactively covered.
- ACRA fee is explicitly excluded from the S$900 incorporation quote, unlike several competitors who fold it in.
- Expertise score is provisional: the offered follow-up call was not taken during this automated pass, so a fuller assessment of advice quality is pending.
This review is part of a live, in-progress ranking, last updated 18 August 2026. Scores may be revised as more firms are shopped, as additional evidence is reviewed, or once the offered consultation call is completed.